myportal.convergys.com – Convergys LoginUncategorized
Overview of Convergys
Situated in Cincinnati, Ohio, Convergys Corporation dealt with management service which is for customers and it was also related to products to big corporations, which included setting up agent, financial and technological support, health-related services, billing and business support system (BSS) products, product and order management, media connections, etc.
Convergys and Synnex signed an agreement together on 28 June 2018, which leads to the successor, namely ‘Concentrix’, which headquarters in Fremont, California.
Concentrix is a technology-based trading company that serves primarily to develop engagement between customers and the company and to reach the best level of business management. Currently, 130,000 employees are working under them worldwide.
Solutions provided by Concentrix for their customers
Concentrix consultants help their customers to recover and to upgrade their imagination to a higher level of thoughts and creative calculations. The company believes in action-oriented stuff which emerges the love and care for their customers. A huge number of solutions are offered by the company like Analytics & Consulting, Automation & Optimization, Customer Engagement Centers, Digital Self-Service, Experience Design & Mobility, Finance & Accounting, Marketing Solutions, Technology & Systems Integration and any more. Some detailing could be described as,
- Analytics & Consulting –In this area, the subcategories are Customer Experience Analysis, Speech & Text Insights, Operational Analysis, Sales & Revenue Generation and Journey Analytics. This is specially designed to rebuild the lookout and conscience by scientific and innovative techniques.
- Automation & Optimization – In this are, Strategy & Operational Consulting, Process Optimization, Customer Engagement Automation, Operational Analytics, and Robotic Process Automation. Introducing newly developed technologies to reach goals like customer experience, revenue generation, and service optimization.
- Customer Engagement Centers – The subcategories of this specification are Customer Care, Technical Support, Revenue Generation, Content Moderation, Back Office, Multilingual Hubs and Business Messaging. This sector evolves to make a better future for its customers throughout the critical journey.
- Digital Self-Service – in this new age of digitalization, the company remains always updated to keep its customers satisfied and without complaints. This area concentrates according to the subcategories like Conversational AI, Business Messaging, Omnichannel Engagement, Journey Orchestration, and Cloud.
Concentrix serves Industries
10 industries are severed by Cenebtrix with their newly aged tools and capabilities to empower customer engagement and management services. These include Technology, Automotive, Healthcare Services, Banking, and Financial Services, Consumer Electronics, Insurance, Energy and Public Sector, Media and Communications, Retail and eCommerce, and Travel, Transportation and Tourism. Have a look upon the detailing of the industries,
- Automotive – Concentrix Connected, Dealer Services & Consulting, Technical Assistance, Warranty & Product Support, Recall Management, and Connected Car are the spotlights of the automotive industries. These services are given to motivate the demand and to maintain the supply chain as well.
- Banking & Financial Services – Credit card processing, Payment Services, Collections & Debt Management, Acquisition Services, Fraud, Risk Management & Compliance, and Commercial Banking are the subcategorized fields of the section. Financial services are always on the top of any sector. Concentrix presents the most comfortable and smooth journey of financial deals at one go.
- Consumer Electronics – Sales Operations, Concierge Customer Care, Product & Technical Support and Warranty claims management are the developed fields that provide services to these industries. Electronics are now the basic needs for a better living. Concentrix motivates and guides the customers to do perfect work by electronics management.
- Energy & Public Sector – New Account & Subscriber Growth, Billing & Service Management, Citizen Relationship Management, Emergency & Outage Communications, Customer Analytics, and Technology Integration & Consulting are the specialized fields to help division of labor-management to major sectors.
How to discover Career Opportunities offered by Concentrix
If you are interested to proceed your career by holding the hands of the most supportive and trusted companion Concentrix to build a great future for yourself, perform the mentioned steps to below to discover infinite possibilities –
- Visit www.concentrix.com
- Press the option called ‘Careers’ at the right-hand side of the homepage
- If you want to find careers near India, fill up the categories like ‘FIND A CAREER’ and ‘Keyword search’
- Select ‘Search and Apply’ to continue
How to Login to Convergys
This portal is specially made up for the customers, who can simply interact with the company about the activities and announcements. To make it more accessible the company introduced this cloud. Follow the steps mentioned below to be a part of the journey –
- At first, go to the website myportal.convergys.com
- That will lead to the ‘Customer Interaction Cloud’ page, where at the first blank space you have to put the Tenant Number.
- Then, look up to the ‘Login Help’option to compact your information specification
- Under the Login section, Put the other credentials like ‘User Name’ and ‘Password’
- Click ‘Login’ to continue the performed action
How to Reset the Password of the Account
If you have forgotten the password of your customer interaction account, don’t worry about that. This article will help you to lead the reset operation to recover your forgotten password and to have a new one. Perform the following steps mentioned below-
- Visit the page myportal.convergys.com
- Click on ‘Forgot your password?’ option above the ‘Login’ option
- Then the ‘Reset Password’ box will come up
- Put the ‘Tenant number’ and ‘Username’ to get the access of your account
- Finally, press ‘Password reset’ to proceed with the action
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For any further enquiries or questions feel free to contact Concentrix anytime, anywhere. They will provide you with the best option which will be available for you. To get connected with their customer service, call at +1-800-747-0583.
The company also has social media platforms to maintain an interpersonal relationship with the customers and influencers to keep them updated about the newly launched services and developed area. Follow Concentrix on Facebook, Twitter, Youtube, Instagram, and Pinterest to get the information.