paytheatolls.com – Paying Expressway toll online
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Paying at the toll plaza and toll transactions to has gone online now! Tampa Hillsborough Expressway Authority(THEA) has partnered up with Credit Protection Association, LP(CPA) to provide for simple toll transactions of the quantity that are referred for the gathering directly from your account. The payment website is known as the Tampa Hillsborough Expressway Authority (THEA) Collections Service Center website to improvise and expand the customers’ service for the drivers frequently or periodically driving through the Selmon Expressway.
Rules and Regulations
Credit Protection LLP is an organization specializing in debt collection. In case the two consecutive Toll-by-Plate Invoices are issued by the Florida Turnpike Enterprise are unpaid even after due date notice, the charges for the tolls issued by the THEA can be paid via this website. Failure to pay the toll even after this would lead to levying additional charges and prevention of registration renewal of the vehicle associated with the unpaid tolls.
In case your information in the license plate is wrong or missing or any inaccuracy in your SunPass account, you will receive CPA Collections Notice against your SunPass Account. Although Tampa Hillsborough Expressway Authority acknowledges SunPass, Tampa Hillsborough Expressway Authority is a different government element from SunPass, and Tampa Hillsborough Expressway Authority consistently makes a subsequent endeavour to acquire instalment from SunPass utilizing the photographic picture of the vehicle’s tag before sending a Toll-By-Plate Notice.
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Logging into Tampa Hillsborough Expressway Authority (THEA) Collections Service Center Account
Accessing your collection account from Tampa Hillsborough Expressway Authority (THEA) Collections Service Center website is a straightforward Accessing account you will be able to check and download the transactional info, dispute any unauthorized transaction, review and edit account details, check collection notices, make payment and many more. Check out these steps to successfully log in to the portal:
- Visit paytheatolls.com.
- Select your preferred language, from the top left corner- English/Espanol.
- Click on Log In beside Access your collections account.
- Keep on entering the following info, to access your account and make the secure payment:
- Account Licence Plate.
- Account Number(12 digit number indicated on your notice) OR Notice Number(displayed on the notice just below account number).
- Click on Login.
You are free to access your account check the details of your toll licensing and transactions. Payment can be made via using all the major credit cards, debit cards, internet banking and e-wallets like PayPal. Allow till 72 hours to reflect the payment on the account.
Further Info
For more information regarding the notice and transaction, please refer to the FAQ section.
- Visit paytheatolls.com.
- Click on the top left Menu
- Select FAQ and Helpful Links.
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Connecting with Customer Service Help Desk
Phone
Dial 1-877-258-5205 to directly speak to the customer service executive and resolve you7r issue or query.
Email:
- Visit paytheatolls.com.
- Click on the top left Menu
- Select Contact Us.
- Fill up the Information listed below.
- Write your concern or message elaborately.
- You can attach relevant documents like dispute form, notice with your email as a reference by clicking Upload Document.
- Click on Send Message.
Time:
Correspondence can be done during business hours from Monday to Friday.
However, it is recommended to connect from Tuesday to Friday apart from urgency as Monday is a busy day and may delay your resolution.
References: